Leaders not only have to manage their current changes but also, to some extent or another, the hangover from previous changes. People remember what happened last time: whether the change was successful, how it was managed, how involved they were and how they were treated.
In essence, the impact of change is cumulative; all these expectations and experiences from the past build up and influence the present change occurring. Join Amy Walters, Senior Research Consultant and Aron Barnes, Client Experience Manager in our webinar where you will:
- Uncover the 5 most common hangovers of change
- Learn practical tips on how to manage change baggage
- Understand how past change experiences can influence current responses