What can we learn from culture change in the banking sector?



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This article on culture change in the banking sector includes:

  • Information on the cultural reforms that have been made in the banking sector since the 2008 financial crisis

  • Evidence showing why culture was a key factor in the financial crisis

  • Lessons the banking sector learnt that other organisations can apply in their own industries


After the financial crisis in 2008 the banking sector had to not only rebuild its image but also make changes that would allow it to perform to a high level again. In doing this, culture rose to the top of the agenda.

Anthony Widdop, Senior Manager, People & Change at KPMG explores why this happened and what the industry has done to change.


By reading culture change in the banking sector, you will:

  • Understand the importance of culture for organisational performance

  • Get 5 examples of how the banking sector has looked to shift its culture

  • Learn tips and techniques that you can apply in your own organisation to shift organisational culture

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