The leader in the field of organisational development, internal communications and engagement

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Your experience

Your issues are unique and they are treated that way

You want a development programme that addresses your particular needs and challenges. We understand this, so programmes are tailored specifically to you and aren’t just ‘out of the box’ solutions. 

Programmes designed for you, in partnership with you

No one knows your organisation better than you. That’s why we design our programmes in close partnership with you, making sure that they are addressing all your training, leadership and development needs and fit into your organisational culture. 

World-class service from end-to-end

You need peace of mind that your programme will run smoothly. When working with us, you’re given a dedicated project management team to handle any questions or complications. From logistics to delivery in the room, we’ve got it covered. 

Measuring your success and demonstrating clear ROI

There’s nothing more important, or satisfying, than seeing a clear impact. We set out clear KPI’s at the start of the programme and then provide you with data pre and post development and training to demonstrate a shift in your people’s behaviour. Examples of our commitment to this can be found in our multiple award-winning pieces of client work.

Client experience
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Your people's experience

Focusing on shifting performance

Your people are on a development programme to improve their ability to perform in their role. We take great pride in the fact that everything we do is focused on making your people's performance in their roles better, whilst hopefully improving their working life too. We challenge them to not only think differently but to act differently too.

A fully immersive learning experience

Making people feel part of a team helps to engage them with it. Our specialist communications practice, Comment8, are experts in HR communications. They produce a brand identity for your programme and create a host of supporting materials including videos, toolkits and much more. Your people become part of a collective and not just on ‘another training course’.

Digital learning for the 21st century

Sometimes your people just don’t have time in their schedule to attend development workshops. We understand that the world is changing, in response we’ve developed a range of online learning tools that can be a part of a programme or the whole thing itself. These can be accessed on multiple devices, anytime, anywhere.

Not just classroom learning

People learn by doing. That’s why at Lane4, we don’t just provide classroom learning. Our sessions are experiential and can include things such as wheelchair basketball, simulations designed specifically for you, or role play with actors to ensure that knowledge is transferred and can be applied in the workplace.

People development programmes
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Why believe us?

Over 20 years’ experience in elite sport, psychology and business

In 1995 we were formed by an Olympian, a Psychologist and an entrepreneurial businessman. This has been our backbone ever since then. With experts in all three areas, we bring a unique set of skills to your organisation.

Dedicated research expertise

Our team of psychology researchers are focused on using the latest HR and psychology research in our products. They create simple ways to explain complex concepts so you can be sure that you’re always getting new thinking in a language that makes sense.

Partnerships with the best and brightest

We believe that you’re only as good as the people you surround yourselves with. That’s why we have carefully selected a number of both academic and commercial partnerships to make sure you get the best experience as a client. Some of these include KPMG, Insights, OEE, Loughborough University, Henley Business School and Cranfield University.

Delivery on a global scale

With a delivery team around the globe, we truly are able to deliver a world class service on a worldwide scale. We’ve worked with clients in 40 different countries and our deliverers speak a number of languages. If you need to take a programme global, we can make it happen.

Elite sport, business and psychology
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We're proud of our clients

Lane4 have been a huge support to LEGO in various countries around the world, helping create high performing leadership teams. Mike has been the catalyst for many of these transformations on our personal journeys. He cares way beyond the normal client/ consultancy relationship, driven by a passion to help people reach their true potential and an ability to take theory and ground it in a practical reality developed through his extensive retail background.

Marko Ilincic, Senior Vice President LEGO

“We’re a people business. The value Leading Amazing gives us is to ensure our people managers are at the top of their game, learning from athletes and facilitators who are at the top of their game to be resilient and confident in giving feedback and driving change. This flows through to the experience we provide for passengers travelling on our services.”

David Horne, Managing Director Virgin Trains East Coast

James was highly regarded and well respected at all levels throughout WorldSkills UK. He was innovative and creative in his delivery style both meeting the audiences’ needs and targeting areas for further development. James had a huge impact of the performance of our teams who were able to take their learning and apply it in the areas most needed to improve their performance.

Maureen Evans-Olsen, International Skills Development Manager Worldskills UK

Lane4’s contribution to the success of the Corporate Affairs Department has been significant. We started as a group of disparate souls not entirely sure which direction we should be going. Today we are a motivated and aligned team which understands and enjoys the role we have to play in helping National Grid achieve its goals.

George Mayhew, Corporate Affairs Director National Grid

Jonathan’s session, insight and questions really made us focus on being as effective as we can. He pushed us when needed but left time when appropriate. I thought we moved on some considerable distance as a team and was pleased with how the session turned out.

Richard Rogers, Head of Totex Assurances and Special Projects Severn Trent Water

The standard of service and final outputs Tina has provided have been very good. It's refreshing to work with someone who's organised and professional in addition to being very good at building relationships. It's been a pleasure.

Jaguar Land Rover

Working with Lane4 and Comment8 has been a great experience. They’ve been there with us from the beginning and I’ve valued their expert involvement and broad skill set at each step of the way. We would certainly look to them for support in the future.

Mark Dickinson, Head of Internal Communications and Engagement Talk Talk

Emerging Leaders offers our rising stars an exciting, inspirational journey. It’s given the business a globally consistent programme that protects our future as an industry leader and secures the Mott MacDonald legacy.

Tania Heap, Group People Director and member of the Steering Committee Mott MacDonald

I was delighted by the organisation, the Q&A and most importantly the huge levels of engagement achieved by bringing our sponsorship to life in this way.

Daryl Jelinek, General Manager, London 2012 Olympic and Paralympic Games Coca-Cola GB

The personable gravitas that Tom brings to every conversation, allied with his insightful reading of people and supportive data has to date been an invaluable part of identifying our key talent development requirements. Tom and his team's willingness and ability to work with us collaboratively, as a true partnership, is testament to how well Lane4 and its people reflect the critical nature of understanding the individual differentiating factors of their clients

John Emmerson, People & Organisational Development Virgin Money

Having worked with Ross a few times now and with two different groups, it is clear that Ross quickly builds trusting relationships and strong rapport with the people he is consulting with. This allows Ross to challenge, provoke, stimulate and ignite change, making the events with Ross extremely impactful.

Fiona - VP at Western Europe Marketing, LEGO

Dominic is the coach for our Operating Board Team. He has a unique ability to calmly and effectively challenge a group of demanding and opinionated executives with low attention span, to understand their own development areas and how to improve on them.

John Dunford, CEO Bourne Leisure

Despite Paul travelling long distances to deliver for us, he always seems to have full energy and creates a relaxed, interactive and engaging environment. Paul always tries to find new ways of presenting ideas or concepts to ensure the message lands well. Overall, he perfectly matches our organisation’s culture and is truly appreciated and highly esteemed.

Vives Reyes, Head of Learning and Development Syngenta, Singapore

The programme was an eye-opener in many ways. For example, the simulation showed the importance of adaptability. Information will change, so there needs to be a balance between sticking to the original strategy versus adjusting our strategy and goals.

Sam Tiltman, Delegate JLT

Steve has worked with the Development and Assessment Team for Volkswagen Group, bringing a wealth of knowledge to what he does. Steve has been the lead on a number of projects and recently worked with our network on a one to one basis.

Louise Cooke, Development and Assessment Manager Volkswagen Group Learning Services

“Katie managed the project well even with changing priorities and timescales and ensured that the finished product was excellent and exceeded our expectations in every way. Katie led the design team to produce infographics to translate what was in my head into something that the managers in the business could use and understand. Katie displayed a vast array of skills such as leadership, planning, great communicator, commitment in delivering a great product”

Suzanne Beck, People Development Team Centrica

Lane4 brought their depth of experience in the field of performance and their knowledge of the psychological aspects that get great performance out of people. It felt like a partnership, very different to a supplier relationship, and it’s built a very strong relationship based way of working in the project team.

John Wilson, Group Talent and Leadership Manager NFU Mutual

“The programme wasn’t just another health and safety course, with a checklist of regulatory dos and don’ts. It was about behavioural safety and winning hearts and minds. It has created a common language around safety.”

Darren Eccleston, Work Winning Director – programme delegate Wates Group

“The programme provides the time and focus that future leaders need. Consequently, our rates of growth are far superior to other FMCG companies.”

Simon Brocket, Global HR Director Twinings

Fiona worked with my team as we developed our coaching and leadership skills through an internal Lane4 programme. She was an excellent trainer, facilitator, and a superb partner to have at my side. Always challenging, her approach was flexible, adaptable to our needs and above all else fun! She worked hard to understand our business, ensuring her observations and challenges were relevant, timely and about that individual.

Suzanne Marshall, Area Manager Argos

I have worked with Austin for several years in different organisations. Austin and Lane4 have been instrumental in significantly improving the quality of leadership development and in bringing home what sustainable high performance calls for in individuals and teams.

Simon Brocket, International HR Director Twinings

Lane4 run leadership programmes for us around the globe and the cooperation with them has proved to be very rewarding and stimulating. What I have come to particularly appreciate is Lane4’s customer orientation and their ambition to deliver top quality, state of the art learning interventions.

Guy Kempfort, Global Head of Learning and Development Syngenta

We've ignited the passion of 800 team transformers who will now go and truly lead the change and unlock the potential of our 20,000 store colleagues.

Lucy Crowther, Head of Retail HR Argos

We were very lucky to have Jessica as part of our Lane4 partner team. Much of what makes a programme successful is in the fine details, the logistics of managing multiple contributors and the creative insights provided by those involved. Jessica is a master in all of these areas. Her ability to take in the big picture whilst paying close attention to the small intricacies that can make or break a virtual programme was critical to our development of a cohesive output.

Tia Finn, Project Manager Pearson

Dwight is energetic and enthusiastic with a passion for people -especially in believing that we all have something more to give. He is a relatively rare member of the HR fraternity in that he actually understands the business priorities and how you make people central to achieving those goals.

Sophie Turner-Lang, Managing Director Large Media Business

Employees are now confident that we’re taking the business in the right direction.

Chris Preece, Operations Manager Twinings, Andover

We’re delighted with the positive impact the Boost programme has had on Buzz Bingo’s business. Walking into Buzz’s bingo clubs since the programme you can see a change in attitude in the staff - they’re confident, energised and engaged. Lane4’s Boost programme demonstrates that by using the right methodologies alongside the right tools can quickly and efficiently drive big and impactful changes within organisations.

Mike Hurst, Lane4 Consultant Director

Tessa worked with Jaguar Land Rover to embed the Talent Review Process. She helped us to reflect on our journey to date and build training modules and materials for Employees, Line Managers and HR Business Partners. Her approach was incredibly structured and I valued our honest conversations and relationship throughout to get to the right conclusions for our business.

Jessica Shenton Talent Consultant Jaguar Land Rover

Greg has really helped us to understand what being a high performing organisation is all about and has helped me personally be a much better facilitator. He is also a very inspirational speaker with real presence, tempered by an obvious humility, who has connected with everyone in our organisation.

Jeanette Wilkner, Head of HR Nestle Cereal Partners

“The beauty of the Transforming our Leadership programme is bringing the outside in and looking outside the water industry. Exposing our people to what is going on in other leading organisations is really helpful.”

Peter Simpson, CEO, Anglian Water

I have been working with Adam over the past year on several leadership development projects ranging from individual to large conference events. He always looks to understand the context, objectives and required outcomes for each intervention that he is supporting. He is open to a flexible and agile way of working and will offer solutions that will enable the right experience for the participants. Adam is very personable and engaging, and his desire to work in partnership is always evident.

Jackie Bartlett, Talent & Leadership Development Manager Nationwide

When I first knew that I would be working with Lane4 I was both apprehensive and a little sceptical. From the moment I met Natasha those feelings disappeared. Her coaching skills and professionalism are excellent but it is her warmth and positivity that give you no choice but to become fully engaged on the programme.

Kevin Robinson, Financial Business Partner Twinings

“Owen is a fantastic mediator and mentor, and in the early stages of our management team coming together handled some very tricky situations and a solution was worked out. As the year has progressed Owen has also got involved in some of the other issues within the other parts of the team and got one department to move from a fairly dysfunctional unit to a team of people willing to now do the right things in the right way.

David Eccles, General Manager of Devon Cliffs Park Bourne Leisure

Working with Comment8 has been a great experience. The strong partnership approach helped us build a clear plan that was right for us, and against which we could measure our progress. Our progress is clear to see.

Mark Dickenson, Head of Internal Communications and Engagement TalkTalk

We have worked with Mark for over 18 months as part of our leadership development programme for our CEO’s and HRD’s. Mark has shown an amazing ability to understand, adjust and guide us through the program. He has been very flexible in adjusting the content and steering discussions to ensure that we focused on the most important areas. Without ever having met Mark before we came to consider him ‘one of us’.

Thomas Voss, President and CEO Masco Europe

Liz is a trusted and expert adviser. She understands how retail organisations tick, and has helped improve performance in organisations I have led in the UK and Netherlands. I unequivocally recommend her to any CEO who wants to create a high performance environment which supports as well as challenges its people.

Nick Wilkinson, Former CEO Evans Cycles

By truly understanding their role in improving business performance, managers, team leaders and supervisors can build and inspire great teams

Karen Hill, Cabability and Development Manager, HR IMI plc

“I now listen to and coach my staff and let them take ownership, which frees up my time. They are empowered to make the right decision.”

Steve Horton, Warehouse Manager

As a coach, Rick can quickly assimilate individuals and understand and deliver their needs accordingly. His sporting background has helped him understand the human psyche and the confidence he had provided to individuals has been of substantive benefit to our clients and their employees.

Doug Johnson, European Programme Manager Sheffield Chamber of Commerce

Dominic worked alongside me for 4 years in the development of the Coca-Cola Legacy plans for the 2012 Olympic Games. Dominic brought with him vast knowledge and experience from the world of high performance sport, and we merged this with our knowledge of business planning to great effect. Dominic was brilliant to work with; he facilitated sessions with the right blend of assertiveness and humour and always brought with him a very engaging style with high levels of integrity.

Daryl Jelinek, General Manager Global Customers & Commercial Leadership Coca Cola

“We’ve really enjoyed working with Lane4. Together we’ve created a unique programme, which has created significant impact across our global business. Central to the success is the true partnership which Lane4 and IMI have created, working together to ensure that we deliver not only the best possible programme but also a programme which has evolved with the changing needs of IMI. The programme has exceeded our expectations and has helped to give IMI a solid framework for growth.”

Karen Hill, Capability and Development Manager, HR, IMI plc

Lane4 brought the advantage of a range of renowned industry experts, including Olympic medallists, to present the workout videos. They helped us to engage and inspire our management learners with compelling content and follow-up materials.

Tia Finn, Manager Development Design Specialist Pearson

Lane4 are trusted and expert advisers. They have helped to improve performance in organisations I have led in the UK and Europe. I unequivocally recommend them to any CEO who wants to create a high performance environment which supports as well as challenges its people.

Nick Wilkinson, CEO Evans Cycles

Mark brings extraordinary passion into everything he does. He brings a passion for learning, for leadership, for performance and above all else a passion for empowering our people to achieve their best. As a facilitator, he brings energy and experience into the room not just talking about best practice but actively modelling it.

Peter Oliver, Learning Organisation and Leadership NHS Foundation Trust

Lane4’s innovative approach differentiated them from other providers. Their methodology provides a very easy and experiential way for our managers to learn.

Kate Stranks, Group Learning & Development Manager Bristan Group

Leading for London has absolutely been at the heart of us creating an environment where the Met really can be fit for the future.

Robin WIlkinson, Chief of Corporate Services The Metropolitan Police

Steve is a true collaborator. He makes a real effort to understand your company, your people, where it wants to go and where it is now. He is a conscience, a challenger and ultimately a great supporter of any project you work on together. With an uncanny ability to listen to what's not being said as well as to what is said, he offers a unique perspective on your business and development programme. He brings a wide body of knowledge to your discussions and event delivery

Jo Humphries, People & Change Director Arriva

I believe that we would not have had such a successful year if it wasn’t for the work that Lane4 carried out with our leadership team.

Ian Pennell, Operations Director Bourne Leisure

I have had the pleasure of working with Katie from the development through to the delivery of our Communications Academy, this has been a great success, Katie supported us throughout the process offering expert advice on content, training our in-house facilitator team, delivering the first few workshops then handing over delivery to our team with support and continued interest. Katie was engaging, built rapport very well and was skilled at getting the best from the delegates in the room.

Alison Townson, Leadership Development and Talent Director Brakes

Aron has provided excellent support in making the Jaguar Land Rover skills programme accessible to our global markets. He has brought a great deal of drive and direction to our partnership on this and other JLR projects, working hard to build excellent relationships with internal stakeholders and customers.

Joe Williams, Learning & Development Consultant Jaguar Land Rover

This course has been fantastic. It has shown me different ways of working with people, for example in difficult meetings. It has helped me to help them gain self-belief in their ability to solve their own problems.

Dr James Thomas, Gynaecologist Ashford and St Peters Hospitals NHS Trust

Seren provided fantastic support to me during the BBC’s Leadership Programme.An excellent listener with solid knowledge of management & leadership styles; her insights and guidance helped me to identify my key strengths and the best ways to apply them; as well as how best to focus on the issues and challenges I faced at that time. I would definitely recommend Seren as a coach in leadership, in learning, indeed in life.

Lizz Loxam, Executive Editor BBC News

I found the fitness assessment and videos most relevant. At the time I was actually facing some of the scenarios and it helped me navigate through the situations logically.

Alison Thompson, Programme Manager, Pearson Global Management Development Programme participant Pearson International

Adrian’s contribution to the success of the Corporate Affairs Department has been significant. We started as a group of disparate souls not entirely sure which direction we should be going. Today we are a motivated and aligned team which understands and enjoys the role we have to play in helping National Grid achieve its goals.

George Mayhew, Corporate Affairs Director National grid

I have worked with Wil for 5 years in a variety of ways across the business. Wil is able to interpret our needs and develop appropriate interventions on a 1-2-1, small team and large group basis. I trust Wil completely, as do our business leaders, and he has made a real difference to the performance of our people.

Debbie Dwyer, Global Talent, Resourcing & Leadership Development Director TUI Travel Plc

“The culture used to be old-school ‘command and control’. Now people are emboldened to feedback and challenge. We’re seeing a blurring of the hierarchy – and that’s a massive shift – with some powerful ideas coming through.”

Danny Gonzalez, Marketing and Sales Director Virgin Trains

We now feel that we can aspire to be different. We are going out there to lead by example. We feel that we can make a real change in the business.

Sarah Burton, Delegate Smith & Nephew

The opportunity to work with Chris Lloyd on our Manager Development Programme has been a high point of this endeavour. Chris brings a depth of knowledge around all things performance that is vast. His ability to then tailor that knowledge and add insight and context to each element is something wonderful. Beyond that Chris has been an exceptional partner in this journey.

Tia Finn, Learning Design Consultant Pearson

Of all the suppliers I have worked with, Chris has been at the top of the list for working closely to design and develop material to meet our needs. It’s been a pleasure working with Chris; he has given a high level of support and challenge, and has got this balance spot on

European Learning & Development Manager Samsung

Lane4 have helped us not only to embark on a journey that allowed us to truly focus on our customers but also to help us create sustainability for us to deliver this challenging change as we progress as a digital retailer in the future.

Perry Price, Retail Operations Manager Argos

In a very short time, Annmarie was able to engage emotionally with all my colleagues in our Lane4 meetings, and became a starting pistol for change within my business. She showed genuine belief in me as a coach, just at the right time in my career.

Andrew Woodward, Retail Store Manager Home Retail Group PLC

It was inspiring to see how passionate the senior executives are about the business. I learnt how important it is for me to communicate clearly and how to develop my team through coaching and feedback

Qamar Hashmi, Quality Manager IMI plc

Andrew brings energy, insight and plenty of anecdotes to his work to provide colour and build rapport. He blends these seamlessly with considered delivery and takes time to understand his clients requirements and participants needs.

Jackie Elliot, Head of Organisational Development T-Systems

Having been through the programme, I now have a greater understanding of how to be a better leader of our hugely committed people and how to influence business performance by having effective conversations on how today might be different.

Helen Webb, HR Director Co-op Food

Introducing Lane4’s Boost has been a game changer for Buzz Bingo. It has given our teams the confidence to grow, develop, learn from each other and have fun. Since implementing the programme there’s an infectious energy in the clubs and it’s great to see how quickly new ideas were created. I would highly recommend Lane4’s Boost to any organisation wanting to rapidly engage and empower their staff and improve the performance of their company.

Chris Matthews, CEO Buzz Bingo

Clare has a brilliant way of flexing her style when working and always remains very professional and positive without losing her genuine self. She has the ability to connect and create a trusting environment for people with a mix of a personal and professional touch. Claire’s brilliant way of facilitating, supporting and leading senior managers through the project was outstanding and I always felt comfortable knowing that she has such a high level of flexibility, sense and “know how”.

Catharina Engberg, Head of L&D EMEA Dentsu Aegis Network

Our original plan was to roll out the programme face-to-face and then the pandemic struck. The level of partnership and high value collaboration meant that we brought learning to people’s lives during lockdown. The advocacy, engagement and depth of education that the programme has created has challenged us to think more about digital delivery of our learning and development programmes in the future.

Ed Fothergill, Head of Leadership and Management Development Finastra

"90% of delegates agreed that their leadership capabilities had been significantly improved since being part of the Emerging Leaders programme"

Paul Smith, Programme Director Mott MacDonald

This is one of the only courses I have been on that I have stayed 100% engaged and interested throughout the whole day.

Delegate Sainsbury's Personal Resilience Programme

Talented employees now feel recognised and supported. They appreciate the investment we are making in their development and are benefiting from consistent support to achieve their career ambitions.

Ewa Priestley, EMEA Learning and Development Director McCann Worldgroup UK

Jeremy is an outstanding coach. Throughout the leadership workshops, Jeremy demonstrated excellent communication skills, rapport building and engagement. He was agile to the requests of the group and took time to learn about the business and the challenges we faced. Outside of the workshops, he was always accessible and always willing to help. Lane4 and particularly Jeremy have hugely benefited my leadership development and made a real difference to the way I approach things.

Sam Mosaid, Head of Business Development Affinity for Business

Katie has truly helped me and my business go through transitions, including rapid growth, people changes and strategic challenges over the years. She has an uncanny ability to help us pinpoint the critical issues, then energise to reach our common goals. What she does is like a refined, dark art to me…..and it works!

Amy Kemp, CEO Kempster

Aron is a great partner to our business. He brings creativity and flair to solution design and is not afraid to challenge thinking and keep everyone grounded on a core purpose. I look forward to working with Aron and the team at Lane4 in the future, they are an inspiring group, there is always something new and insightful to learn from them.

Jill Gates, VP HR International CenturyLink

I have recently had the privilege of working in partnership with Christian, coaching and facilitating a group of retailers over four days. Christian showed real expertise in his subject matter of Performance Psychology. His pragmatic approach of delivering this content and making it relevant to the learner and their business is as good as I have seen in my 18 years in retail and as an L&D professional.

Matt Edwards, National Learning & Development Consultant Argos